Reference

Understand Your Rights Before You Play

Access to Har Baji depends on your local law and eligible region — we want you to know exactly where you stand before you open an account. These terms set out what we expect from you and what you can expect from us.

Jurisdiction-dependent accessAccount holder obligationsBangladesh-applicable conditionsbKash, Nagad, Rocket payment terms

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HOW WE HANDLE DATA

Account Security and Data Practices

We collect only the information needed to verify your identity, process payments through bKash, Nagad, or Rocket, and keep your account secure. Data is stored with SSL encryption and is not shared with third parties except where required by law or to complete a payment transaction. You can request a copy of the data we hold on you, or ask us to correct inaccurate details, by contacting support through the Account Help Centre.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable law. You may request deletion subject to legal retention obligations.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings menu on any page.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Requesting Changes

To update your registered name, mobile number, or linked wallet, submit a request through Account Settings. Identity documents may be required before changes take effect.

Terms That Govern Your Account

Har Baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of this platform is subject to the laws of your jurisdiction. We do not represent that access is lawful in every location — if you are in Bangladesh, it is your responsibility to confirm that online gaming is permitted under local law before registering.

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Once your account is active, you agree to provide accurate personal details and to use only payment methods registered in your own name. Deposits made via bKash, Nagad, or Rocket must originate from a wallet that matches your verified account identity. We reserve the right to
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suspend or close accounts where verification cannot be completed or where activity appears inconsistent with our terms. Withdrawals follow the same wallet-matching rule: funds are returned to the bKash, Nagad, or Rocket number used for the original deposit. Any dispute about a transaction must be raised
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through our support channel within 30 days of the relevant activity. We may update these terms at any time; continued use of the platform after a change is posted constitutes acceptance. If any clause is found unenforceable under applicable law, the remaining clauses stay in effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about how these terms apply to your account, or if you need to raise a formal concern, our support team handles policy queries separately from general account help. Reach out through any of the channels below and mention that your query is legal or policy-related so it reaches the right team.

Team online

Live Chat

Open the chat widget from any page on Har Baji. Policy queries are flagged to a senior agent. Available during platform operating hours.

Email Support

Write to our support address for formal policy concerns. Include your registered bKash or Nagad number so we can locate your account quickly.

Account Help Centre

Log in and navigate to Account Settings, then select Policy and Legal. You can submit a written query directly from there without leaving the platform.

Common Legal and Policy Questions

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach out through the Account Help Centre.

Access depends on your local law and eligible region. We do not confirm legality for any specific location. Check your local regulations before opening an account.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account will result in the transaction being reversed and may lead to account suspension.

Log in, go to Account Settings, and select Policy and Legal. Submit a data access request there. We aim to respond within a reasonable period under applicable law.

We post updates on the platform before they take effect. Continuing to use your account after the update date means you accept the revised terms. You may close your account if you do not agree.

Contact support within 30 days of the transaction in question. Mention the date, amount, and the bKash, Nagad, or Rocket number involved so we can trace the payment quickly.

We may suspend or close accounts that breach these terms, fail identity verification, or show activity inconsistent with our policy. We will notify you where we are legally permitted to do so.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoHar Baji Glossary InfoHar Baji Banking

Understand Your Rights Before You Play

Account Security and Data Practices

Data Retention

Cookie Use

Account Security

Requesting Changes

Reach Us About Policy Questions

Live Chat

Email Support

Account Help Centre

Common Legal and Policy Questions

01 Does Bangladesh law allow me to use Har Baji?

02 Can I use someone else's bKash or Nagad to deposit?

03 How do I request a copy of my personal data?

04 What happens to my account if the terms change?

05 How do I raise a formal dispute about a transaction?

06 Can my account be closed without notice?

Legal

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